Have a pool problem you can't figure out? Planning a new pool or renovation? Considering equipment replacement? Buying or selling a home with a pool? Or maybe you simply want a professional set of eyes on your water system.
We believe the first step isn't always sending someone out immediately. Tell us what you're seeing, and we'll work out together what actually needs looking at.
Regular office hours, Monday to Friday. Weekends are not available for appointments or office calls.
Please leave a message if we can't answer during office hours and we'll return your call.
Send photographs, videos, equipment information, water-test results or anything else that helps explain what you're experiencing. The more information we have, the better.
That includes:
Send us what you're seeing. We'll review it and use it to prepare for your conversation.
For issues that benefit from visual information, we can use Zoom to go through the problem together — discussing what you're seeing and, where practical, looking at the equipment and water system with you.
During the call we can review your photographs and videos, discuss what you've observed, look at equipment, review water-test information, identify possible areas of concern, talk through the questions you should be asking, and decide whether an on-site appointment is appropriate.
Sometimes seeing the problem makes all the difference.
Call 928-628-9777 during office hours, or email Tom@CWPools.US.
Photographs, videos, test results, equipment information — whatever you have.
So we come to the conversation already understanding something about your situation.
A time to discuss the material and your concerns.
Using Zoom where appropriate, highlighting possible concerns and areas that may need further investigation.
If the issue needs an on-site evaluation, testing, repair planning or another professional service, we'll discuss what's appropriate.
You don't need to know what's wrong before you contact us. In fact, that's often the reason to contact us.
Tell us what you observed. Tell us what changed. Show us what you're seeing. We'll help you work out what needs investigating.
It's not always the chemicals. Sometimes it's circulation. Sometimes filtration. Sometimes hydraulics. Sometimes equipment. Sometimes environmental. And sometimes several things at once.
If you have a specific problem, it helps to have these to hand:
Don't worry if you don't have everything. We can start with what you know.
928-628-9777 · Monday to Friday, regular office hours
Tom@CWPools.US
Serving Kingman, Golden Valley, Bullhead City, Mohave Valley, Lake Havasu City and the Sedona area.
